contest winners, new feature announcements

I tried to contact your above mentioned address in order to remove my poems from your site, but I couldn’t as there was an error in site.

Posted by Chirag on 2 May 2009 @ 3am

can there be a way to group your poems together, i forget what email i use so i have some of my poems seperated when I search my name…anyway i can group all my poems together under one name??

Posted by Orlando Soto Jr. on 3 May 2009 @ 3am

When I Googled my name, my poem “Running Barefoot in the Snow” appears…please remove this! My situation has changed in the years since this was written…Please, remove this poem from this site…Thank you, and wish me luck with continuing to get my daughter back into my life…

Nancy A. Holubek

Posted by Nancy A. Holubek on 3 May 2009 @ 1pm

Hi Chirag,
I’m sorry that you are having trouble contacting our support team. The email address does seem to be working on our end. Can you please give it another try?
Thank you,
Annie

Posted by Annie on 4 May 2009 @ 10am

Hi Orlando,
It is difficult for us to combine accounts right now. We are working hard to streamline the process and add new features, and we should be able to combine account in the coming months.

I would suggest making a note of your email for the time being. Check back with us soon about combining your poems into one account.

Thank you,
Annie

Posted by Annie on 4 May 2009 @ 11am

Hi Nancy,
We completely understand that situations change, and would be happy to remove your poem. Please send us an email to removal-request@poetry.com and our support team can help you.

Please remember that you poem will be removed from Lulu Poetry, but Lulu has no control over Google search results. For a while after your poem has been removed, your name will probably still show up in Google searches. This is just because Google does not update their search index every day. The link to your poem, after the poem has been removed, will not show your poem to visitors and your poem will disappear from Google results over time as they update the search.

Good luck with your daughter!
Annie

Posted by Annie on 4 May 2009 @ 11am

Here’s the problem: I have over 2 weeks ago sent an email to removal-request@poetry.com and they said it would take 5- 10 business to take my poems and my name off your website and still nothing. I am starting to get very aggrivated with this. I even contacted nick popio wrote a letter more than one email and still almost a month later I am still find me and my poems up here. Thats very unprofessional of you and your company. Now I’m asking ONCE AGAIN remove me and my poems immediately.

Posted by Katie on 5 May 2009 @ 1pm

Annie there is a way for lulu to help get pages removed from google here is the link http://www.google.com/support/webmasters/bin/answer.py?answer=61062

Posted by jewlz on 5 May 2009 @ 4pm

Thanks Jewlz, I had not seen that information before. I will send this link to our support team.

I do not imagine that it will become standard practice for us to contact Google about removing links, since the links will not lead to the actual poems once they have been removed. However, it is good information to have in case of urgent cases.

Thanks again,
Annie

Posted by Annie on 7 May 2009 @ 1pm

Katie,
I am very sorry that you had so much trouble reaching us. The removal-request@poetry.com list is experiencing high volume, and there have been some delays in responding. We are working very hard to reduce this wait time.

Your poems have now been removed from Lulu Poetry.
Thank you,
Annie

Posted by Annie on 7 May 2009 @ 1pm

Hello, I too am beginning to get very aggrevated with your company “lulu poetry”. I have requested several times to have my poetry removed from the site. I have contacted your company by email numerous times using the link removal-request@poetry.com and also I have even went as far to contact Gail Jordan- Director of public relations at [removed by moderator] but my poetry is still posted on your site. PLEASE REMOVE MY POETRY FROM YOU SITE!!!!

May 8,2009

Posted by Bonita Musser on 8 May 2009 @ 9am

Bonita,
I am very very sorry that you have not gotten the help you requested. Our removal-request@poetry.com email list is experiencing high volumes, and it is causing an unwanted delay in response time. I will see what I can do to help with your request.

Just for everyone’s information, it can actually cause more delays if you email removal-request more than once on the same issue. It generates more tickets that our support team must sort through, and can make it harder for us to get through them all. Contacting our PR department is also not the best method to get help. While they are all wonderful people, the PR team does not have access to the systems to remove poetry.

We are working hard to build lots of exciting new features for Lulu Poetry, including ones that will allow you to edit and remove poems yourself. This should be available later this summer. In the mean time, we will respect any poet’s desire for their content to be removed, but please be patient as we work on the requests. We know that Lulu Poetry will be a wonderful community, and I hope you will stay with us to see what is in store.

Thank you,
Annie

Posted by Annie on 8 May 2009 @ 10am

W02866601 or P0732729 My husband and I are still waiting for the refunds on the poetry.com books. I have decided to wait and not submit any poems to poetry.com, which I always like to do! I have sent email and paper mail to ask for refunds. We have not gotten the poetry.com books in the mail YET, BUT IF WE DO, I will feel bad about it. Originally, I had wanted to just submit poet profiles to go with different poems. Please refund because I asked for refunds in January!

I appreciate your time and consideration!

Marian Sue Elam

Posted by Marian Sue Elam on 13 May 2009 @ 4am

Hi Marian,
Lulu purchased the domain poetry.com but not the business behind it. Lulu.com and Lulu-Poetry are not affiliated in any way with the former owners of http://www.poetry.com, Watermark Media, who have gone out of business, or their publishing endeavors. We recommend you contact them about any outstanding refunds or orders.

In the mean time, I do hope you will consider uploading new poems to Lulu Poetry.

Thank you,
Annie

Posted by Annie on 13 May 2009 @ 8am

I recently stumbled upon a poem that I submitted to Poetry.com probably in excess of six years ago published on your site.

This poem was never intended for mass publication and I am dismayed to find it here.

May I suggest that you consider sending an email to all former competitors who likely did not intend for their poems to be stuck on search engines requesting their permission to have their poems published in this manner. This may also assist in expediting the removal of such poems.

Posted by Anonymous on 13 May 2009 @ 6pm

Its really an opportunity to withdraw a poem from this site.But why? I am enjoying here with other friends.Read my poems dear and suggest me to withdraw.Thats good.

Posted by Ershad Mazumder on 13 May 2009 @ 11pm

Hi there,

I am Kiddy, 26, from India. Can Indians participate in the poetry contest in here?

Pls reply.

Posted by Kiddy on 16 May 2009 @ 4pm

Please remove my poetry. I know it was said by Annie for the artist not to request their poetry to be removed more than once because it generates more tickets, however I am really getting upset that my poems are still listed.PLEASE REMOVE or instruct me on how to do so myself.

Posted by bonita on 21 May 2009 @ 12am

hello,
this is a good place for writers..
Please advise why i am unable to view my poem ‘things people do” when i search under my name. my name does not exist please explain why and how to solve this please?
thanks
Nasiha

Posted by nasiha on 21 May 2009 @ 3am

Hi, I really need my information and poetry removed from your site. I have contacted removal-request@poetry.com and still no response. I was under age when I posted here, and now that I’m older i realize what an invasion of privacy it is. Please help!!

Posted by Mich on 24 May 2009 @ 4am

i dont understand why it should take so long to remove poems from your website i too think it is un business like to say 10 to 15 business days well i asked over 3 weeks ago and my poems are still on your webpage which now i will not submit to your contest nor will i read your books nor will i buy from you people , i think you bought a haunted business, i hope you fail to be honest , now get my poems of your web page before i forced to have a lawyer contact you, do you want that,?

Posted by nelson on 24 May 2009 @ 1pm

Bonita,
Your poems have been removed.
Annie

Posted by Annie on 29 May 2009 @ 2pm

Hi Kiddy,
There are a number of countries that are currently not included in the country drop-down menu on our submission form, including India. We will be adding more countries to that can participate in the contest later in the summer.

Thank you,
Annie

Posted by Annie on 29 May 2009 @ 2pm

Hi, I hope this works. If it does, thanks. I’ll post back soon. xP

Posted by Roar on 31 May 2009 @ 12am

I would love to register, but I keep getting a 404 URL not found. It seems there are bugs you may not be aware of. I am using Explorer. I would love to see my poems rated since i submitted 3 for the contest.

Won’t be submitting any more until I can register.

Posted by Joan Donati on 6 June 2009 @ 11pm

I have spent about two months trying to get my poem removed but without success.
Annie, please can you personally help me remove it?
Trying to remove it has started to consume my life!
please please help…what can i do?? here is my case number: 00259720
please try. thank you.

Posted by anon writer on 7 June 2009 @ 3pm

Hi Joan,
I’m sorry to hear that you are having trouble registering, but thank you for letting us know about the bug. I will see what we can do to resolve the issue.
Thank you,
Annie

Posted by Annie on 9 June 2009 @ 1pm

Hi Anon,
I have contacted you offline for more information.
Thank you,
Annie

Posted by Annie on 9 June 2009 @ 1pm

Confused, see no place to “log-in” Submitted a poem friday 12th of june, searched today, name doesn’t appear. Can you search by poem title? I did receive an email informing me that I had interred a poem but where is it? Also, assuming I can get a poem to show up, how can you check to see how it is being received or rated? All very strange.

Posted by patrick mason on 15 June 2009 @ 12pm

I have several poems and awards from the original Co. I also have a coupon to attend the poetry convention taking place in Las Vegas, NV. My poem “Lingering Love” was going to be displayed, what will happen with any of that?
Sincerely, JD Shelly

Posted by JD Shelly on 17 June 2009 @ 5pm

Hi Patrick,
You should be able to view your poems on Lulu Poetry right after submitting them, although they will not be available for ratings until 24 hours after submission. When I searched for your name, I saw several poems listed. I hope they were yours! You currently cannot search for a poem by title, but that is something we would like to improve soon.

If your poem is not appearing for some reason, there may have been an issue during submission. Please email help@poetry.com for more assistance.

Thank you,
Annie

Posted by Annie on 19 June 2009 @ 2pm

Hi JD,
Unfortunately, the previous owners of http://www.poetry.com have gone out of business, and so have most of their affiliated programs- like the International Society of Poets and the poetry conventions. At this time, Lulu Poetry does not have plans to host a convention.

Even though the convention is not happening in Las Vegas, I do hope you will continue to enjoy posting your work and connecting with other poets online at Lulu Poetry.

Thank you,
Annie

Posted by Annie on 19 June 2009 @ 2pm

I had submitted “internal Bedfellow” under the name Patrick Mason and have been unable to locate poem or my name, though other patrick mason’s are present, none of these particular persons are myself. If “Internal Bedfellow” exists in you arena I do not wish to submit like title again, but would enjoy poems display. Please help discover or resubmit said work.

Posted by patrick on 27 June 2009 @ 2pm

Annie, can you personally assist me on this issue. This is frustrating me seriously. This is not a good start for your company if you cannot assist people in easy poetry removals? Not only did poetry.com not send me my “paid for anthology” but they posted my poem against my will and I want it off. I will deal with the fact that my money went to a fraudulent company but I will not deal with the fact that my poem is out there for massive viewing? I want my poem off immediately!

Posted by shanna on 29 June 2009 @ 6pm

Annie, here are my two case numbers for reference so that you can personally assist me in removing my poem.

00270641
00270642

thank you. This is stressing me out.

Shanna

Posted by shanna on 29 June 2009 @ 6pm

To Lulu.com

I am in a situation, where I want to publish my poems on your website, but when I choose Denmark, it says in your page that the country is invalid. The other problem you have on your webpage is that not every country has a state. Why don’t you put non-US for foreign countries? I didn’t have such a problem with poetry.com. If you don’t fix this problem, I am not going to publish poems on your website.

Posted by Balthazar Rodrigue Nzomono-Balenda on 30 June 2009 @ 1pm

Balthazar,
I’m sorry to hear that you are having trouble submitting a poem, but thank you for letting us know about this issue with our site. Our team is working to improve the registration and poem submission processes, and we hope to have this issue resolved soon.

Thank you,
Annie

Posted by Annie on 30 June 2009 @ 2pm

Hi Shanna,
I am sorry that you have had trouble getting your poems removed. I will see if I can escalate your request with our support team.
Thank you,
Annie

Posted by Annie on 30 June 2009 @ 2pm

I’m going to have to take some serious action if my poems are not taken off your website. You guys are not making an effort what so ever to make a “poetry removal” on this webpage for users. I’ve tried contacting you to get them taken off, and you have not done a single thing in 3 months.

Posted by Mich on 2 July 2009 @ 2am

Lulu.com does not have permission to print my poems online.

I have demanded to have my poems removed at once.

Lulu.com states that authors will not be able to edit or remove their poems for weeks!

I have 3 ticket numbers, left a message with the copyright department, and no one has contacted me about removing my poetry.

Please contact me via email immediately. I can not stress the gravity and timeliness of this issue enough.

Posted by Robin 7.14.09 @ 3:05PST

Posted by Robin on 14 July 2009 @ 6pm

Hi.

I requested that my poetry be removed three weeks ago, yet it still has not been remove. Please do so asap, or I will file a complaint with our local media. I’ve also tried logging in with my old registration information that I know is correct, yet cannot. This is ridiculous.

Thanks.

AC

Posted by AC on 15 July 2009 @ 7pm

I have two case numbers: 00269391 and 00283491. Could you please make sure that my poem is removed from the site? I have gotten no assistance whatsoever from the Customer Service department regarding my issue, and I would greatly appreciate your help.

Posted by Concerned on 19 July 2009 @ 12am

Hello I have requested months ago that you remove still a romantic by Juliet chotalal several months ago please remove the poem. thanks in advance.

Posted by Juliet chotalal on 22 July 2009 @ 10pm

Juliet,
I’m sorry to hear that you have had so much trouble. I have asked the support team to escalate your request.
Thank you,
Annie

Posted by Annie on 24 July 2009 @ 1pm

I too would like my poems removed from this website. Not only were they posted without my permission but they are also completely incorrect with many typos and changes that were not made by me. I saw the 20/20 special on poetry.com and know that it was a scam!

Posted by Nikki on 1 August 2009 @ 2am

I have asked for my work to be removed for almost a year. Yet nothing has been done. I didn’t write it and quite honestly have no idea who did. Yet it has now interfered with my life! I want it removed immediately.

Posted by C on 4 August 2009 @ 8pm

How do I get these poems offline. If someone could please email me, it would be very helpful.

Posted by Jennifer on 7 August 2009 @ 5pm

Speed in getting these offline is important. I am applying to medical school.

Posted by K on 7 August 2009 @ 5pm

Hi
i had a number of poems on the old site and would like to know how to find them now. i do not believe that you or anyone else hasd a right to delete them or withhold them from me.

Posted by heather on 13 August 2009 @ 11pm

Hi, I am trying to edit my poem but cannot find where to go to do that. I submitted it to contest and need to remove a word that I spotted that is not supposed to be there. How can I do it?

Posted by minerva on 18 August 2009 @ 2am

Hi Annie,

I have received no response to my case #00293643 relating to a request to take down a poem that I have never authorized LuLu to publish. It has been over 10 business days since my last response from your customer service representative, Anthony (AJ) M. Please contact me to advise what steps you are taking to meet my request to remove this information immediately.

Thank you,
Lily

Posted by Lily on 21 August 2009 @ 3pm

Hi Lulu
I’m Iranian poet of Asia

Posted by saied rahimi var on 22 August 2009 @ 2am

شاعران سبز عشق عشق را تفسیر کنید نروید ای ثانیه ها لحظه یی دیر کنید رنگ دلتگی را از کیف دلها بردار عکس دست های یک مرد را روی دیوار نقاشی کن حدیث سفر بخون خیر و شر از ما گذشته برام از خطر بخوان هرچی باشه یا نباشه دل من یه عاشقه ارزش ترانه ها به همین دقایقه شاعر : سعید رحیمی ور

Green interpreted the poets love to love

Seconds do not bite a moment to late Yi

Dltgy color vector of the bag hearts

Images of a man’s hand on the wall by painting

Red-Hadith travel

Good and evil of our past me recite the risk of

I heart Ashqh

Value of the same songs Dqayqh

Poet: Saeed Rahimi Verd
Asia - Iranian city of Minab

Posted by saied rahimi var on 22 August 2009 @ 3am

Please remove my poems ASAP. My case number is 00301801

Posted by R on 28 August 2009 @ 1am

Hi Lily and other poets,
I am sorry to hear that you have had trouble removing your poems from Lulu Poetry. The good news is that poets can now remove their own poems from the site! Simply log in to the site and click the Account link at the top of the page. Click on the title of the poem you would like to remove, and then select the Delete Poem link. Select the Ok button to confirm you would like to remove the poem, and your account will be updated immediately.

You may need to update your registration before you can log in. Visit the Claim Your Profile page, and enter the email associated with your account. Instructions to update your password will be emailed directly to you.

Thank you,
Annie

Posted by Annie on 28 August 2009 @ 3pm

I would like all my poems erased from your website.

Thankyou, Mary Clara Foster

Posted by Mary Clara Foster on 29 August 2009 @ 12pm

Hi! I just now see where you can remove ones poetry. I sure hope it works for me. I will check it out. Thanks for trying to accommadate your customers and being so nice. I have been a member for many years with International Society of Poetry. I believe you will do well. I also have a lot of Editors Choice awards ans I did have a life time member ship of the Poets Corner, and when it stoprd I wondered why. I never knew. Thank again! Mo

Posted by Mozelle Osborne on 29 August 2009 @ 7pm

I have one more poem named “My Dog” that I wish to have removed from your site. This poem was listed under the name Mary Foster. Thank you. Mary Clara Foster

Posted by Mary Clara Foster on 31 August 2009 @ 6pm

Excellent site, keep up the good work

Posted by Bill Bartmann on 3 September 2009 @ 11am

hi, I am a former poetry.com user and I am trying to find my poetry. I do not remember the e-mail I submitted it under but there are 4 or 5 poems that were on poetry.com before and I would like to have them, if you could please send me an email to let me know how to retrieve this information, it will be greatly appreciated. thank you very much in advance.

Posted by Nikki Ann on 11 September 2009 @ 10pm

Annie, keep up the good work! I am just visiting the Lulu Poetry Blogs and MAN..! I feel the omnimous presence of negativity and it’s influence. As I read complaint, after complaint…..No Matter…. Keep your cool, and head up

Posted by Mellissa on 16 September 2009 @ 5am

Thank you so much for removing my poem! <3

Posted by eshI on 19 September 2009 @ 3pm

I am very upset with the new layout of your site. The original site focused on people who want to write and get their expressions out and now with your new site, I feel as though its a selling propaganda. Yes company’s need to make money but keep you clients in mind as well. I have not had any assistance from your company in accessing my old poems from the original site nor have I had any help or response to my emails on how to remove them. Please help me in accessing these poems as well as removing them! Thank you in advance!

Posted by Ashley Beers on 25 September 2009 @ 11am

I cannot find the two poems I submitted on Poetry.com since it has changed to Lulu, what the heck. I need them to add to my book of poetry I plan to publish myself

Posted by coral on 25 September 2009 @ 3pm

Hello,

I am disconcerted as I can not located the website to retrieve my poems. I am attempting the email provided to remove poems however I would like into this website. I will find another means in contacting you. You may contact me via the email address provided.
Thank you.

Posted by Nathan on 10 October 2009 @ 12pm